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09-26-2012, 06:26 AM
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#1 |
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Senior Member
Join Date: Jul 2011
Location: San Pedro
Posts: 144
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Wow! Great story Greg. I'm sorry about the crack but it's great to know the company has your back! It makes me feel even better about going for the Trident when I was deciding.
Dan |
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09-26-2012, 06:30 AM
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#2 |
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Currently @ MLO Territory
Join Date: Dec 2010
Location: Under the Shadow
Posts: 2,290
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Sweet. Crosses fingers i hope my x-factor super tank never cracks...its a blem...
 if it does ill have have to put some duct tape on it. Nacho libre style
__________________
 Team: Disbanded You only have one chance in this life...make the right decision(s)...so you don't regret it
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09-26-2012, 06:40 AM
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#3 |
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Senior Member
Join Date: Aug 2009
Location: Point Loma
Posts: 584
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Good to hear that all parties involved took such good care of you and got you back on the water so quickly.
I had an issue with a prowler a few years back and Mark was extremely helpful in making sure it got resolved. I have nothing but good things to say about Ocean Kayaks, their reps and shops that carry them; excellent customer service. |
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09-26-2012, 07:00 AM
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#4 |
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Senior Member
Join Date: Mar 2005
Location: San Diego CA
Posts: 947
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Glad it all worked out for you Greg and I could be a little help. It is always fun rigging up a new kayak. There have been a lot of changes at OK recently so I am glad to hear they have continued their great customer service.
__________________
Jim Sammons La Jolla Kayak Fishing The Kayak Fishing Show JimSammons.com 
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09-26-2012, 08:41 AM
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#5 |
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Senior Member
Join Date: Apr 2010
Posts: 6,856
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Another satisfied customer!
__________________
 www.facebook.com/Teamsewer |
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