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Old 08-06-2012, 03:22 PM   #1
wiredantz
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Lowrance rebates Says no to west marine

I purchased a 5HDS gen from West Marine in late June. I received a letter saying from Lowrance, saying west marine is an invalid retailer!!! WTH?

must be a mistake?!!

I bought it from a major retailer, it had a $50.00 rebate....


So i called the number on the letter 866-652-9511.


They confirmed by saying Lowrance say No to West Marine Rebate purchases...



They told me to call Lowrance directly at 800-324-1356...



I called.. closed for the day...
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Old 08-06-2012, 03:39 PM   #2
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I had BPS price match West Marine...got it on 6-pay too.
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Old 08-06-2012, 03:49 PM   #3
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Quote:
Originally Posted by wiredantz View Post
I purchased a 5HDS gen from West Marine in late June. I received a letter saying from Lowrance, saying west marine is an invalid retailer!!! WTH?..

Did West advertise the rebate when you purchased it?

If so take it back to the store and ask for a refund, either for for the amount of the rebate, or full purchase price.

If they used the rebate as a promotion to sell it to you, and Lowrance did not authorize them to do so, it's their mistake and they either need to reimburse you the amount of the rebate or refund your money.

Jim
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Old 08-06-2012, 03:57 PM   #4
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$130 x 6months doesn't hurt as bad huh?



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I had BPS price match West Marine...got it on 6-pay too.
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Old 08-06-2012, 03:58 PM   #5
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Btw, was that for a Gen 1 or Gen 2?
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Old 08-06-2012, 04:45 PM   #6
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Gen 2

Yeah, that 6pay sure takes the sting off. I've been using it for a long time now, soo many goodies I'd normally pass on are now out in the garage, hehe.

Here you go OP...just in case you need it.





I have the complete original ad still. I had to go back and forth with BPS to get the to price match...when I canceled the order they came back and offered to match it. It was on backorder for a long time, I barely installed it yesterday. I kept the flyer just in case. It's yours if you need it.
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Old 08-07-2012, 10:23 AM   #7
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*Update*


I called Lowrance and they said that West marine is doing the rebate over the counter...


Lowrance instructed me to take my receipt to the West Marine Store and they will reimburse me the lowrance mail in rebate $50.00.

Wth?

So i called the store manager at west marine and he told me he will give me a call back...





Whats going on!? !
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Old 08-07-2012, 11:14 AM   #8
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Originally Posted by wiredantz View Post
*Update*


I called Lowrance and they said that West marine is doing the rebate over the counter...


Lowrance instructed me to take my receipt to the West Marine Store and they will reimburse me the lowrance mail in rebate $50.00.

Wth?

So i called the store manager at west marine and he told me he will give me a call back...





Whats going on!? !
Which West Marine did you go to?
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Old 08-07-2012, 01:05 PM   #9
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So Marina Del Rey, West Marine calls me back saying that not true. We are the largest Lowrance retail distributor....

He said, he will give me call back on Friday, after he contacts corporate and lowrance.
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Old 08-07-2012, 01:58 PM   #10
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Sounds like one of the following is true:

1. You're the only guy who bought one of them there.

2. You're the only guy who applied for the rebate.

3. You're the only guy whose rebate got messed up. Or...

4. There's a vast global conspiracy aimed squarely at you.



(I'd bet it gets sorted out in no time.)
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Old 08-07-2012, 02:05 PM   #11
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4. There's a vast global conspiracy aimed squarely at you.
this is my answer! I would say get in your yak and start making you way to the islands and hide!! QUICK LEAVE YOUR FF WITH ME AND GO FAST!!
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Old 08-08-2012, 07:44 AM   #12
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Its the start of the end 12/21/2012.
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Old 08-08-2012, 07:58 AM   #13
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Its the start of the end 12/21/2012.

i been wondering,,,


how i ended up with a wife and two beautiful kids who don't look like me...

and a government job that i been doing for year....


doing the same thing over and over from 730to 530
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Old 08-08-2012, 08:57 AM   #14
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Its the start of the end 12/21/2012.

I better use up all my vacation and sick time before 12/21/12, I'd hate to loose it.


So is the end going to start at the beggining of 12/21/2012? What I mean is does Asia go first followed by Europe followed by the eastern part of the U.S. and so on and so forth?
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Old 08-08-2012, 12:14 PM   #15
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Originally Posted by jorluivil View Post
I better use up all my vacation and sick time before 12/21/12, I'd hate to loose it.


So is the end going to start at the beggining of 12/21/2012? What I mean is does Asia go first followed by Europe followed by the eastern part of the U.S. and so on and so forth?
your more closely related to the Mayans then me so what do you think?
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Old 08-08-2012, 07:09 PM   #16
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Quote:
Originally Posted by Yakin View Post
this is my answer! I would say get in your yak and start making you way to the islands and hide!! QUICK LEAVE YOUR FF WITH ME AND GO FAST!!

x2

its no. 4

if u do keep the new ff
im following u around from now on
thats a sweet finder


weird on the west marine thing
they have treated me well in the past
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Old 08-09-2012, 10:08 AM   #17
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i recently bought the Elite-4 Gold so it comes with the navionics microSD card...well the card provided in the package is at least 2 times larger then the insert. Called west marine and the kid at the counter had no clue what i was talking about and deferred my problem to a single employee, that may know, but wont be back till Tuesday i think he said?

Good luck with your rebate!
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Old 08-28-2012, 11:47 AM   #18
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Ok finally recieved my rebate!

Kudos to west marine for stepping in.
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Old 08-28-2012, 12:56 PM   #19
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Rebate received...from whom???

More details please...

Dwayne
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Old 08-28-2012, 01:36 PM   #20
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rebate from lowrance. the $50.00 one

http://www.lowrance.com/upload/Lowra...02012%20V2.pdf


The Store manager ended up calling lowrance, lowrance opened up a claim. One week later, rebate.
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Last edited by wiredantz; 08-28-2012 at 01:54 PM.
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