Cuda 350 problems? - Kayak Fishing Adventures on Big Water’s Edge

basschaser · 12-17-2009, 03:18 PM

Well I was out a while ago and my unit started restarting its self while in the mapping mode. I figured that my battery may have been running low. I just got the battery charged up and the unit is still restarting its self. It only resets while in the mapping mode. If I move the curser up down or to the right, the map moves no problems. when I move the map to the left it locks up and then reboots.

Has anyone else had a problem with their unit? Does anyone have any ideas before I pack it up and ship it off for Eagle to look at it?

deepdvr · 12-17-2009, 06:35 PM

I don't have that model so I can't help there, but I wanted to warn you before sending a unit back to Eagle/Lowrance. Make sure you completely troubleshoot it. If you have to send it back, their turnaround is horrendous. They have had my head unit for over 2 months. I'm still waiting for my replacement.

Holy Mackerel · 12-18-2009, 08:19 AM

If I were you, I'd contact Eagle/Lowrance tech support via email, check their website. I have had questions answered by Garmin via email, that saved me sending it to them.

fongman · 12-18-2009, 08:05 PM

Quote:

Originally Posted by Holy Mackerel

I have had questions answered by Garmin via email, that saved me sending it to them.

Chris, what kind of problems were you having with your Garmin? I have a Garmin 140 and the 2nd time I took it out, it was working fine for an hour before the screen went blank and I get this "sonar failure" message. For the rest of the day it was dead. A couple of days later, I turned it on in the garage and the screen came back. I contacted Garmin and have a ticket created to return for repairs, but I am hestitant to return it.

OEX · 12-19-2009, 12:28 PM

If you need to trouble shoot, you're more than welcome to plug the head unit into one of our new transducers to make sure it's not a connection issue. Sounds like something whacky in the head unit though.

12-17-2009, 03:18 PM	#1
basschaser Junior Join Date: Mar 2009 Posts: 2	Cuda 350 problems? Well I was out a while ago and my unit started restarting its self while in the mapping mode. I figured that my battery may have been running low. I just got the battery charged up and the unit is still restarting its self. It only resets while in the mapping mode. If I move the curser up down or to the right, the map moves no problems. when I move the map to the left it locks up and then reboots. Has anyone else had a problem with their unit? Does anyone have any ideas before I pack it up and ship it off for Eagle to look at it?

12-19-2009, 12:28 PM	#5
OEX Administrator Join Date: May 2007 Posts: 210	If you need to trouble shoot, you're more than welcome to plug the head unit into one of our new transducers to make sure it's not a connection issue. Sounds like something whacky in the head unit though. __________________ OEX San Diego 7718 Clairemont Mesa Blvd San Diego, CA 92111 619 866-6129

12-17-2009, 06:35 PM	#2
deepdvr Senior Member Join Date: Aug 2009 Location: Carlsbad Posts: 591	I don't have that model so I can't help there, but I wanted to warn you before sending a unit back to Eagle/Lowrance. Make sure you completely troubleshoot it. If you have to send it back, their turnaround is horrendous. They have had my head unit for over 2 months. I'm still waiting for my replacement.

12-18-2009, 08:19 AM	#3
Holy Mackerel Señor member Join Date: Mar 2005 Location: San Diego, CA Posts: 1,627	If I were you, I'd contact Eagle/Lowrance tech support via email, check their website. I have had questions answered by Garmin via email, that saved me sending it to them.