I really need your advice/opinion

[IB Fish"N"]

Who was the dealer? or should i say was it in the San Diego area? I would demand a new one like the others said Hobie stands behind there product.

[WahooUSMA]

Originally Posted by IB Fish"N"

Who was the dealer? or should i say was it in the San Diego area? I would demand a new one like the others said Hobie stands behind there product.

Hmmm SD dealer????

Definitely not OEX or Dana Point Jet ski - Top notch customer service from both. I had a Hobie PA that had a massive leak in the scupper hole. The boat was way out of warranty and DP Jet ski and the Hobie rep took care of me. Brand new 2010 delivered and my choice of color. Can't beat that customer service. I'd take it back and ask for the Hobie rep to meet you at the dealer....that's just not right and who ever the dealer is!
Like Yakrider said, "I am pissed for you"

[Iceman]

I have no doubt that if you express to the dealer that a repair is an unacceptable option that you will receive a replacement kayak.

I really don’t mean to bash, that’s not my intent.

give the dealer an opportunity to make it right.

Should I ask for a replacement kayak or just take this one and move on?

Should you demand a new kayak, IMO, YES.

[Lets_Fish]

Originally Posted by Iceman

Should you demand a new kayak, IMO, YES.

Customer service #1