OEX in Mission Bay! - Kayak Fishing Adventures on Big Water’s Edge

ratdog · 08-23-2009, 05:26 PM

I have only the best to say about OEX Pt Loma and Mission Bay. I'm not known to the staff at either store except maybe by looks. In 5 years of Kayak fishing these people have been an incredible source of info, help and guidance and it never mattered if I was buying at the time or not. I didn't even by my kayak from them and they treat me right everytime. They are always my first stop kayak shop.

One Rev · 08-23-2009, 05:43 PM

I have nothing but good to say about the OEX guys. They have always been professional and cordial with me every time I visit their stores. I appreciate that they stock the stores with some good stuff and you can just walk in and buy it without having to wait two weeks for it to be delivered.
Thanks CJ, Brent and Brian for your service.

Mike

Hypoxic1 · 08-23-2009, 06:17 PM

Dude, You need to calm down before you embark on your new career. That attitude aint gonna fly where you are going. I have met you when you bought my boat and thought you were fairly evenhanded.
I have spent all of my dollars related to kayaking at OEX and have had nothing but excellent results and top shelf customer service.
Maybe it was a bad day but that doesent earn a rant.

But you are very young and may have felt slighted.

Good luck

tymo · 08-24-2009, 09:36 AM

i was shopping for a cheaper kayak and Cj was very helpful and quick to offer me a test ride of the kayak i was looking for i understand you wanting to make sure you had the right boat, but playing th Oex guys agaisnt each other isnt cool at all

erinoo · 08-24-2009, 10:54 AM

Was just there yesterday at the new shop for the first time. Took a bait tank in for a repair of the on/off switch...CJ and Brent knew the tank wasn't bought at their shop..Said they would take care of it, no hesitation..Both are class acts. It would be difficult to recieve better service, except from maybe oex at sunset or oceanside...E

WahooUSMA · 08-24-2009, 11:33 AM

Sorry Alpine, I don’t believe you will get any love in this thread. OEX has gone way above the standard for customer service with not only me, but my friends as well.

With my first yak, I elected to install a kaya-tank myself. Not the wisest task I ever attempted. After the install, I had nothing but problems. Not manufacturing problems, but install problems and an electronic timer switch problem. I didn’t know where to turn except to contact CJ and the crew at OEX. Not only did they talk and walk me through the process of re-installing the tank over the phone, but they had me bring the yak in to the store to water test the hull for leaks. While the yak was in the shop, OEX installed a different timer switch and relocated it (timer switch) to the rear hatch…….Free. Now that is customer service. They are a great crew!

Matt · 08-24-2009, 11:34 AM

I heart Torgy!!!

JD · 08-24-2009, 12:08 PM

I'm late to the party with my comments but I agree with the majority of the posts. OEX rocks, great customer service. Customers are treated fairly and with a very positive attitude. OEX has created quite a little community around their business and we're all better off for it.

08-24-2009, 11:33 AM	#6
WahooUSMA Senior Member Join Date: Jan 2009 Location: Rancho Cucamonga Posts: 753	OEX Sorry Alpine, I don’t believe you will get any love in this thread. OEX has gone way above the standard for customer service with not only me, but my friends as well. With my first yak, I elected to install a kaya-tank myself. Not the wisest task I ever attempted. After the install, I had nothing but problems. Not manufacturing problems, but install problems and an electronic timer switch problem. I didn’t know where to turn except to contact CJ and the crew at OEX. Not only did they talk and walk me through the process of re-installing the tank over the phone, but they had me bring the yak in to the store to water test the hull for leaks. While the yak was in the shop, OEX installed a different timer switch and relocated it (timer switch) to the rear hatch…….Free. Now that is customer service. They are a great crew!

08-24-2009, 11:34 AM	#7
Matt Support your local pangas Join Date: Feb 2007 Location: Lj Posts: 976	I heart Torgy!!! __________________ Thanks Matt F.

08-24-2009, 12:08 PM	#8
JD Member Join Date: Jul 2007 Location: Normal Hts Posts: 62	I'm late to the party with my comments but I agree with the majority of the posts. OEX rocks, great customer service. Customers are treated fairly and with a very positive attitude. OEX has created quite a little community around their business and we're all better off for it. __________________ Back home we got a taxidermy man. He gonna have a heart attack when he see what I brung him.

08-23-2009, 05:26 PM	#1
ratdog Senior Member Join Date: Dec 2005 Location: San Diego, CA Posts: 424	I have only the best to say about OEX Pt Loma and Mission Bay. I'm not known to the staff at either store except maybe by looks. In 5 years of Kayak fishing these people have been an incredible source of info, help and guidance and it never mattered if I was buying at the time or not. I didn't even by my kayak from them and they treat me right everytime. They are always my first stop kayak shop.

08-23-2009, 05:43 PM	#2
One Rev Member Join Date: Mar 2005 Location: Chula Vista, CA Posts: 65	I have nothing but good to say about the OEX guys. They have always been professional and cordial with me every time I visit their stores. I appreciate that they stock the stores with some good stuff and you can just walk in and buy it without having to wait two weeks for it to be delivered. Thanks CJ, Brent and Brian for your service. Mike

08-23-2009, 06:17 PM	#3
Hypoxic1 Senior Member Join Date: Jun 2009 Location: Oceanside Posts: 215	Dude, You need to calm down before you embark on your new career. That attitude aint gonna fly where you are going. I have met you when you bought my boat and thought you were fairly evenhanded. I have spent all of my dollars related to kayaking at OEX and have had nothing but excellent results and top shelf customer service. Maybe it was a bad day but that doesent earn a rant. But you are very young and may have felt slighted. Good luck

08-24-2009, 09:36 AM	#4
tymo Junior Join Date: Jul 2009 Posts: 21	i was shopping for a cheaper kayak and Cj was very helpful and quick to offer me a test ride of the kayak i was looking for i understand you wanting to make sure you had the right boat, but playing th Oex guys agaisnt each other isnt cool at all

08-24-2009, 10:54 AM	#5
erinoo Senior Member Join Date: Nov 2005 Location: Carlsbad,,Halfway up the Hill Posts: 487	Was just there yesterday at the new shop for the first time. Took a bait tank in for a repair of the on/off switch...CJ and Brent knew the tank wasn't bought at their shop..Said they would take care of it, no hesitation..Both are class acts. It would be difficult to recieve better service, except from maybe oex at sunset or oceanside...E