Fish Finder Trouble - Kayak Fishing Adventures on Big Water’s Edge

ProfessorLongArms · 02-18-2020, 06:45 AM

Thats damn weird... not sure how they are outside of warranty, but it might be worth checking in with their customer support.

I’ve always been amazed at how good customer support departments will do stuff for you even if they don’t have to if you present your problem in a curious, unassuming and above all really nice way, then ask them if there’s anything they can do for you.

Most of the stories I read about transducer problems online when I was researching this exact model involved CS just sending out a new transducer sight unseen without making them ship theirs, Though I’m pretty sure that was on a defective brand new unit so that might not be the case here.

02-18-2020, 06:45 AM	#2
ProfessorLongArms Senior Member Join Date: Sep 2017 Location: Los Angeles, CA Posts: 401	Thats damn weird... not sure how they are outside of warranty, but it might be worth checking in with their customer support. I’ve always been amazed at how good customer support departments will do stuff for you even if they don’t have to if you present your problem in a curious, unassuming and above all really nice way, then ask them if there’s anything they can do for you. Most of the stories I read about transducer problems online when I was researching this exact model involved CS just sending out a new transducer sight unseen without making them ship theirs, Though I’m pretty sure that was on a defective brand new unit so that might not be the case here.