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Old 07-28-2011, 03:50 PM   #28
lbsurf2ca
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Join Date: Sep 2010
Location: Encinitas
Posts: 395
So looks like I am stuck. Here is the info hobie directly told me. I didn't know it was such an old yak. In my opinion I am split on hobie offering me a good deal and me getting screwed (only because it was such a known problem).I wish I would have researched the outback a little more before buying it. Lesson learned.

Hobie:

The offer we have made is us standing behind our product. Your kayak is way beyond its warranty period and has seven years of use. That seven years certainly has a value. Most hulls that are replaced are not as old as yours so the cost is closer to $300 usually, but they also pay about $150 in freight on top of that. OEX picks up their boats since they are close so there is no freight charge. The kayakers that you spoke of have not had a seven year old kayak replaced most likely so they wouldn’t know what to expect in this situation. There is a two year stated warranty on our kayaks, but we generally extend that a couple years for drivewell issues, and beyond that, the replacement is pro-rated. I take it you are a second hand owner since OEX is not the dealer who sold it originally, but since the boat never had a warranty registration submitted, I have no way of knowing for sure. If you would like to think it over for a bit or try to repair it you certainly can, although solid repairs in this area are very difficult and can be risky. Keep in mind, the replacement would be a 2011 hull and the Outback is almost a completely new boat since 2004.

1. 717 gets me a brand new 2011 hull only?
2. Sell it? and Buy new and get all new equipment?

!!!!!!!Either way im still going fishing tonight!!!!!!!! Thanks for all your help and Ideas Fellas!
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