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09-26-2012, 05:57 AM
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#1 |
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Senior Member
Join Date: Mar 2010
Location: San Diego
Posts: 2,385
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Now that's what I call service.
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No better time than being on the water, God Bless, JimmyZ 
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09-26-2012, 06:15 AM
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#2 |
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Administrator
Join Date: Mar 2005
Location: 1-2 miles off the point
Posts: 6,948
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Happy to do my part on this for someone who contributes alot to the fishing community, both Greg and Ocean Kayak.
This kayak was originally donated by OK to the Steve Moyer Tournament 2 years ago where Greg won the bidding on it and those proceeds went to fighting cancer. Two years of overloading it with halibut and getting it replaced with out much of a question impressed me. 
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09-26-2012, 06:26 AM
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#3 |
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Senior Member
Join Date: Jul 2011
Location: San Pedro
Posts: 144
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Wow! Great story Greg. I'm sorry about the crack but it's great to know the company has your back! It makes me feel even better about going for the Trident when I was deciding.
Dan |
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09-26-2012, 06:30 AM
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#4 |
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Currently @ MLO Territory
Join Date: Dec 2010
Location: Under the Shadow
Posts: 2,290
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Sweet. Crosses fingers i hope my x-factor super tank never cracks...its a blem...
 if it does ill have have to put some duct tape on it. Nacho libre style
__________________
 Team: Disbanded You only have one chance in this life...make the right decision(s)...so you don't regret it
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09-26-2012, 06:40 AM
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#5 |
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Senior Member
Join Date: Aug 2009
Location: Point Loma
Posts: 584
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Good to hear that all parties involved took such good care of you and got you back on the water so quickly.
I had an issue with a prowler a few years back and Mark was extremely helpful in making sure it got resolved. I have nothing but good things to say about Ocean Kayaks, their reps and shops that carry them; excellent customer service. |
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09-26-2012, 07:00 AM
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#6 |
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Senior Member
Join Date: Mar 2005
Location: San Diego CA
Posts: 947
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Glad it all worked out for you Greg and I could be a little help. It is always fun rigging up a new kayak. There have been a lot of changes at OK recently so I am glad to hear they have continued their great customer service.
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Jim Sammons La Jolla Kayak Fishing The Kayak Fishing Show JimSammons.com 
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09-26-2012, 08:41 AM
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#7 |
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Senior Member
Join Date: Apr 2010
Posts: 6,856
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Another satisfied customer!
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