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The Charkbait/Shimano thing is long-standing. And it is about pricing. What doesn't make sense to me is that Charkbait sells other products at the "suggested" retail price (read FIXED price) such as Avet, etc.
Personally, I feel that the Shimano team (repair/waranty work) has always treated me as I would expect to be treated, as a valued customer. Not so much with some retail establishments.
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"I Brake for Halibut"
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