Kayak Fishing Adventures on Big Water’s Edge
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-   -   Bad Review for Native Watercraft (http://www.bigwatersedge.com/bwevb/showthread.php?t=14465)

kiteman36 07-19-2012 01:26 PM
Bad Review for Native Watercraft
 
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SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 6"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 6"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/> <w:LsdException Locked="false" Priority="19" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/> <w:LsdException Locked="false" Priority="21" SemiHidden="false" UnhideWhenUsed="false" 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mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} </style> <![endif]--> BUYER BEWARE!!! My Native Watercraft Mariner 12.5 is less than 3 months old and the rudder broke off. It is not covered by warranty and Native Watercraft will not sell just the rudder. Instead you have pay $210.00 for a complete rudder assembly. This is HORRIBLE customer service. I will NEVER purchase another kayak from Native Watercraft.

Yakin 07-19-2012 01:30 PM
Quote:
Originally Posted by kiteman36 (Post 125948)
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mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} </style> <![endif]--> BUYER BEWARE!!! Native Watercraft will not sell just the rudder. Instead you have pay $210.00 for a complete rudder assembly..
WWOOOWWW WHAT A RIP!!!
yeah Hobie is pricy but their replacement parts are cheap and they have a great warranty!
Welcome to the forum and hope you can get it fixed cheaply

jorluivil 07-19-2012 01:57 PM
Quote:
Originally Posted by Yakin (Post 125950)
WWOOOWWW WHAT A RIP!!!
yeah Hobie is pricy but their replacement parts are cheap and they have a great warranty!
Welcome to the forum and hope you can get it fixed cheaply

Good first post.....welcome to BWE:D

bus kid 07-19-2012 02:01 PM
Quote:
Originally Posted by jorluivil (Post 125959)
Good first post.....welcome to BWE:D
what she said.

vincentek9 07-19-2012 02:10 PM
sucks to hear about that. i havent even heard of native watercraft kayaks before, but now i will definitely avoid them.

mtnbykr2 07-19-2012 06:46 PM
Well, welcome to the crew...but um...maybe you can play the "phone call" thing, to them, and work your way up the ladder, using such verbage as in" I belong to an organization that incorporates approximately 5300 people with contacts as far as the UK, Sir, I believe the fact that I will be posting a review, for all members to see, I would hope that your "product support" will be doing their advertised "excelent service" with this particular case, so that I can participate in the paid tournement that I am to be attending this weekend.

Thank you in advance for your attending to this matter....:the_finger:

lowprofile 07-19-2012 07:05 PM
SOL didn't do it for you huh?

oneyedeer 07-19-2012 07:46 PM
For that replacement part you can buy half a stealth 12 :)

YakMedic 07-19-2012 08:22 PM
Let's start with what caused the rudder to break? A little backstory will give people a better idea as to what happened. Native makes some good products and have a huge following back east. Was there some kind of impact that happened? I'm pretty sure George's rudder wasn't covered under warranty when it broke off his hobie....

wiredantz 07-19-2012 08:31 PM
Quote:
Originally Posted by YakMedic (Post 126010)
Let's start with what caused the rudder to break? A little backstory will give people a better idea as to what happened. Native makes some good products and have a huge following back east. Was there some kind of impact that happened? I'm pretty sure George's rudder wasn't covered under warranty when it broke off his hobie....


LOL!!!!



BTW good first post.
:D

CheapPelican 07-19-2012 10:11 PM
Good luck with the smear campaign.

seriola_killer 07-19-2012 11:34 PM
Mmmmmmm. This popcorn is good!

seriola_killer 07-19-2012 11:37 PM
and another thing...
 
... can we PLEASE get Nacho Libre back? That sheepshead avatar of George's needs to go!

jorluivil 07-20-2012 12:14 AM
Those things look more like canoes.

Deamon 07-20-2012 04:46 AM
Can't say enough about Hobie supporting their products. Cable on mirage drive was just replaced no charge ($48.00 part) 6 months beyond warranty...

JNAST13ST 07-20-2012 05:38 AM
Quote:
Originally Posted by Deamon (Post 126029)
Can't say enough about Hobie supporting their products. Cable on mirage drive was just replaced no charge ($48.00 part) 6 months beyond warranty...
I guess the dark side has a soft side lol

oneyedeer 07-20-2012 06:21 AM
Quote:
Originally Posted by Deamon (Post 126029)
Can't say enough about Hobie supporting their products. Cable on mirage drive was just replaced no charge ($48.00 part) 6 months beyond warranty...
But you spend thousands of dollars at the end...first you buy a revo or outback then you upgrade to a pa14 and then pa12 and then..... :)

lambadmin 07-20-2012 07:05 AM
Before this thread turns into heavy advertising for Hobie Kayaks... :D

I was happy to see someone out there coming up with a product to potentially rival Hobie. Native Watercraft seems to be the first mfg that actually put legit working system out (other kayak manufacturers are probably looking into their own leg powered propulsion systems)...

Do tell us more - how did it happen?!

Where did you buy your kayak?
How come the show that sold it to you is not taking care of you?!

I see you posted this all over, on a bunch of kayak fishing forums. It seems like you freshly registered on all these forums, posted this and never even came back to check? What, you figured done deal - you vented your frustration out, here's your revenge for $200 you need to spend...

Do you realize what kind of damage a post like this could potentially do to the manufacturer?!?

You better chip in a bit more, or we'll nuke this post pretty soon. :evil:

wiredantz 07-20-2012 07:14 AM
Quote:
Originally Posted by lambadmin (Post 126036)
Before this thread turns into heavy advertising for Hobie Kayaks... :D

I was happy to see someone out there coming up with a product to potentially rival Hobie. Native Watercraft seems to be the first mfg that actually put legit working system out (other kayak manufacturers are probably looking into their own leg powered propulsion systems)...

Do tell us more - how did it happen?!

Where did you buy your kayak?
How come the show that sold it to you is not taking care of you?!

I see you posted this all over, on a bunch of kayak fishing forums. It seems like you freshly registered on all these forums, posted this and never even came back to check? What, you figured done deal - you vented your frustration out, here's your revenge for $200 you need to spend...

Do you realize what kind of damage a post like this could potentially do to the manufacturer?!?

You better chip in a bit more, or we'll nuke this post pretty soon. :evil:

:eek: -

I found more:

http://www.stripersonline.com/t/8561...ons-do-not-buy

Lets_Fish 07-20-2012 07:28 AM
Quote:
Originally Posted by wiredantz (Post 126038)
Funny it's by the same person!

lambadmin 07-20-2012 07:34 AM
Fullerton, CA... You're one of us, here on South CA turf.

There are not that many Native Watercraft kayaks around here - makes me even more interested to hear the full story.

Where did you buy your kayak, what happened to your rudder?

The only forum where you seemed to care to elaborate a bit more is stripersonline.com - this comment is interesting?! :confused:

Quote:
...All this said, expect for this experience, I love my fishing kayak. It is my first of what will eventually be many and I have a great time taking it out in local lakes and in the ocean.
http://www.stripersonline.com/t/8561...ons-do-not-buy

Pass that popcorn... :biggrinjester:

mtnbykr2 07-20-2012 07:36 AM
"Veddy Intalesting"....

lambadmin 07-20-2012 07:36 AM
Good detective work guys... :D

OK kiteman, you got us all fired up now.

From what I understand - there are even Native Watercraft representatives being alerted as we speak.

You better elaborate a bit more, or watch your thread join the spamland...

yotasan 07-20-2012 07:51 AM
if you are local to the OC area, try south wind kayaks in Irvine. see if the owner Mike can help you out. i know he's a native retailer.

www.southwindkayaks.com

lambadmin 07-20-2012 08:32 AM
It looks like this has been some miss-communication...
Looks like it's been resolved - see Native Watercraft FB page

http://www.bigwatersedge.com/bwegall...1/native_w.png

http://www.facebook.com/pages/Native...t/119202745966

oneyedeer 07-20-2012 09:25 AM
i looked up the product like the ideal of being able to go in reverse hmmmm gotta think twice about PA now

wiredantz 07-20-2012 09:33 AM
Ah!. the internet...



What a wonderful tool.... to use at your discretion:the power or right to decide or act according to one's own judgment

mtnbykr2 07-20-2012 09:41 AM
"This house is clean" move along....:reel:

seriola_killer 07-20-2012 12:00 PM
Quote:
Originally Posted by mtnbykr2 (Post 126052)
"This house is clean" move along....:reel:
http://4.bp.blogspot.com/_kRuD6zV4Fq...ishot-1476.jpg

roadx 07-20-2012 12:17 PM
if anyone is interested in looking at one of the Native Watercraft peddle drive yak? they have one at mission beach OEX

mtnbykr2 07-20-2012 12:31 PM
Quote:
Originally Posted by seriola_killer (Post 126066)
Great pull...gotta love trivia...just seemed to fit...:D

mtnbykr2 07-20-2012 12:32 PM
Quote:
Originally Posted by roadx (Post 126067)
if anyone is interested in looking at one of the Native Watercraft peddle drive yak? they have one at mission beach OEX
Yeah reverse would be nice sometimes but....nahh...;)

maui jim 07-20-2012 12:41 PM
Quote:
Originally Posted by seriola_killer (Post 126025)
... can we PLEASE get Nacho Libre back? That sheepshead avatar of George's needs to go!
But Jeorgie LOVES HIS Candy girl....It what dreams are made of.....:drool5:

jorluivil 07-26-2012 01:12 AM
Quote:
Originally Posted by maui jim (Post 126070)
But Jeorgie LOVES HIS Candy girl....It what dreams are made of.....:drool5:

quiet.....she's sleeping, she needs her beauty rest.

Redeyejedi 07-26-2012 12:53 PM
so how did the rudder break again?

Cbad Mike 07-26-2012 01:12 PM
Quote:
Originally Posted by seriola_killer (Post 126066)
Now THATS funny! Lol

Cbad Mike 07-26-2012 01:14 PM
Quote:
Originally Posted by Redeyejedi (Post 126815)
so how did the rudder break again?
By peddling backwards and landing on the beach in reverse with the rudder down.

Yakin 07-26-2012 01:24 PM
Quote:
Originally Posted by Cbad Mike (Post 126821)
By peddling backwards and landing on the beach in reverse with the rudder down.
Where was that said at?

Redeyejedi 07-26-2012 02:05 PM
i'd just like to know what really went down.
if OP rooked it and caused damage, i see NW replacing parts at their discretion and how they have them available. i don't know if NW orders their parts as assemblies or units or in set even qts, but to just expect warranty replacement due to negligence...is well, lo' class.
faulty workmanship or damage enroute to customer should be taken care under warranty or like, naturally.

would like to know details.

not too keen on courageous keyboard kooks complaining about kaos they caused. if companies keep honoring y'alls effups, it makes stuff more expensive for the rest of us that take care of our equipment.

OP, details pls, thnx...and congrats on getting what you wanted.

Yakin 07-26-2012 02:11 PM
We all want details but the looks of it, it seems like we won't be back on BWE any time soon.


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