IT PAYS TO KEEP YOUR EYES OPEN

[jorluivil]

Originally Posted by Harry Hill

I am surprised to see any kind of warranty on anything electronic, most of the time if you plug something in all bets are off. This is great business sense by West Marine. Happy customers keep coming back, hopefully the manufacturer stands behind them but one way or another it's very smart on West Marines part. I haven't bought from them yet but they will be where I go when I buy my VHF radio.

I've been shopping at westmarine since I bought my boat back in 2003, I've spent thousands of dollars there and with the exception of a bad experience that I had at the San Pedro store I've always received great service from them. So long as they continue to have the same policies I will continue to shop there.

[Mr. NiceGuy]

Originally Posted by jorluivil

Welllllllllllll that wasn't very nice Mr. Niceguy

It had a smiley!

Maybe it should have been a winky?

:headscratch:

I don't have the knack for ribbing you the way Mono and Ful-Rac did.

I'm sorry. That went over like a lead balloon. WAY too dry. I retract what I said and apologize.

Originally Posted by jorluivil

So, long story short. I will continue to check the West Marine website until 12/25, that's the day I reach 30days from the date of purchase.

Have fun, and Merry Christmas!

[YakDout]

I had a very similar experience at the store in Oceanside. My elite 5 hdi GPS was very inaccurate. That is basically all I told the guy on the phone and he said bring it down. So I gave him my head unit, kept my transducer, he upgraded me to an HDS 5 and somehow I got a check for $150 in the mail. I guess because the HDS was on sale, and the elite 5 was prices high when I bought it. Definitely wasn't complaining and prefer the HDS well over the Elite.