eBay auction not as advertised - negotiate or return? - Kayak Fishing Adventures on Big Water’s Edge

goldenglory18 · 05-15-2018, 01:58 PM

All,

New reel(s) day just turned sour. I opened the USPS box, expecting to see two new-in-box Penn Squall 30LD's, and then I was let down. Not only were the two reels used, not adequately represented in the pictures (side plate and frame abrasions) and obviously misrepresented, but they absolutely reek of old cigarette smoke.

So, I politely email the seller and ask for a refund. He apologies, tells me it was an honest mistake :eyeroll: and says he will follow up tomorrow. The next day (today,) he sends me an offer.

Original final bid/sale price: $209
Counter offer in lieu of return: $125

The reels seem to be in fine operating condition, but I'd want to get them serviced just in case, as well as attempt to get the nasty smell out of them before they get spooled up. They do both have the clamps and wrench included, and I'm pretty sure the paperwork was in the box(es) as well.

So...thoughts on the subject? He seems amicable, so if I really don't want these it sounds like its a full refund waiting. BUT, I'm also a sucker for a deal. If $125 isn't a steal for these two reels, then what price is? At what point would this be an economically must-do deal? Also, how much would reels like this costs to service? I have to take that into consideration as its a must-do before they are deemed usable to me.

Thanks all....

- Kenny

Saba Slayer · 05-15-2018, 02:03 PM

Blem...?
LOL...

bolocop · 05-15-2018, 02:05 PM

The old bait and switch. In this case, I think you have to pay return shipping in order for the refund. So that has to factor in.

If it's an honest mistake, have him send you the new in box reels. Then pay to return the used reels. Otherwise, it's not an honest mistake, is it?

I would return the reels myself. Take video of you packaging the return. This guy sounds shady. Document everything through eBay including emails.

If you do decide to keep the reels, good luck to you.

goldenglory18 · 05-15-2018, 03:46 PM

Quote:

Originally Posted by Saba Slayer

Blem...?
LOL...

Hahaha, thanks Jim. These two sellers are about the same on the honesty scale, that's for sure

Quote:

Originally Posted by bolocop

The old bait and switch. In this case, I think you have to pay return shipping in order for the refund. So that has to factor in.

He's offered to pay the return shipping.

Quote:

Originally Posted by bolocop

If it's an honest mistake, have him send you the new in box reels. Then pay to return the used reels. Otherwise, it's not an honest mistake, is it?

He claims it was someone else finishing off his listing for him and just did a poor job. Not sure how much of that I believe (I dont) but whatever. I asked and there are no "New in Box" reels available.

Quote:

Originally Posted by bolocop

I would return the reels myself. Take video of you packaging the return. This guy sounds shady. Document everything through eBay including emails.

If you do decide to keep the reels, good luck to you.

Thankfully I am documenting everything via ebay. If I go through the refund process, I have all of my geese in a line.

Denis_Ruso · 05-15-2018, 04:03 PM

Quote:

Originally Posted by goldenglory18

Thankfully I am documenting everything via ebay. If I go through the refund process, I have all of my geese in a line.

DUCKS... this pet peeved me soooo much not even sure why.

worse than the word moist.

ful-rac · 05-15-2018, 04:20 PM

It's like say'n a turtle in the hand is worth 2 in the pond.

goldenglory18 · 05-15-2018, 04:21 PM

Quote:

Originally Posted by Denis_Ruso

DUCKS... this pet peeved me soooo much not even sure why.

worse than the word moist.

Ducks in a row
Geese in a line
Turkeys in a queue
Swans in an isle

I can do this shit all day.......

Dave Legacy · 05-15-2018, 04:38 PM

$125 sounds like a pretty good deal on some reels that you’ll probably rash up anyway and won’t hold on to a smoke smell.

Mr. NiceGuy · 05-15-2018, 06:18 PM

Quote:

Originally Posted by Denis_Ruso

worse than the word moist.

Hey!

kentobin · 05-15-2018, 11:01 PM

Quote:

Originally Posted by bolocop

The old bait and switch. In this case, I think you have to pay return shipping in order for the refund. So that has to factor in.

I went through something similar a few months ago. Do not pay one cent for shipping. The seller is required to pay it. Make sure all your correspondence is through the ebay messenger. ebay's customer service sent me a prepaid mailing label. They told me if I spent my own money on shipping they might be unable to get me a refund on that.

As soon as the seller was informed that ebay was looking into the transaction he became quite motivated to do the right thing and I got a full refund, including shipping.

This seller had hundreds of transactions and an excellent rating. When I had problems with the item I couldn't believe he admitted he had taken the product apart, put it back together, and then had the audacity to sell it as new with some cosmetic damage acquired during shipping.

05-15-2018, 01:58 PM	#1
goldenglory18 Senior Member Join Date: Feb 2015 Location: Seattle Area Posts: 861	eBay auction not as advertised - negotiate or return? All, New reel(s) day just turned sour. I opened the USPS box, expecting to see two new-in-box Penn Squall 30LD's, and then I was let down. Not only were the two reels used, not adequately represented in the pictures (side plate and frame abrasions) and obviously misrepresented, but they absolutely reek of old cigarette smoke. So, I politely email the seller and ask for a refund. He apologies, tells me it was an honest mistake :eyeroll: and says he will follow up tomorrow. The next day (today,) he sends me an offer. Original final bid/sale price: $209 Counter offer in lieu of return: $125 The reels seem to be in fine operating condition, but I'd want to get them serviced just in case, as well as attempt to get the nasty smell out of them before they get spooled up. They do both have the clamps and wrench included, and I'm pretty sure the paperwork was in the box(es) as well. So...thoughts on the subject? He seems amicable, so if I really don't want these it sounds like its a full refund waiting. BUT, I'm also a sucker for a deal. If $125 isn't a steal for these two reels, then what price is? At what point would this be an economically must-do deal? Also, how much would reels like this costs to service? I have to take that into consideration as its a must-do before they are deemed usable to me. Thanks all.... - Kenny

05-15-2018, 02:03 PM	#2
Saba Slayer Senior Member Join Date: May 2007 Location: Palos Verdes Posts: 1,857	Blem...? Blem...? LOL... __________________ Jim / Saba Slayer

05-15-2018, 04:20 PM	#6
ful-rac Emperor Join Date: May 2009 Location: Buena Park Posts: 3,649	It's like say'n a turtle in the hand is worth 2 in the pond. __________________ There's nothing colder than yesterday's hotdog.

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05-15-2018, 02:05 PM	#3
bolocop Senior Member Join Date: Aug 2012 Posts: 332	The old bait and switch. In this case, I think you have to pay return shipping in order for the refund. So that has to factor in. If it's an honest mistake, have him send you the new in box reels. Then pay to return the used reels. Otherwise, it's not an honest mistake, is it? I would return the reels myself. Take video of you packaging the return. This guy sounds shady. Document everything through eBay including emails. If you do decide to keep the reels, good luck to you.

05-15-2018, 04:38 PM	#8
Dave Legacy Senior Member Join Date: Mar 2015 Location: Hacienda Heights, CA Posts: 427	$125 sounds like a pretty good deal on some reels that you’ll probably rash up anyway and won’t hold on to a smoke smell.