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Old 09-07-2011, 09:41 PM   #1
StinkyMatt
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OEX and Hobie

Want to say a very sincere THANK YOU to Andy at OEX and Hobie.

Had a problem with my used (3yrs) hobie, called Andy.

Step 1. Bring it by the shop.

Step 2. Hi, I'm Andy, I'll take care of it.

Step 3. Pick up your NEW boat in a couple days.

I was not a customer of Andy's prior to this(70 miles), I am now. Big Thanks.

Hobie went above and beyond my expectations. It is rare to receive this type of support from a company.

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Old 09-07-2011, 09:50 PM   #2
ChefT
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OEX will get the majority of bizzz...
Nothing like good service to keep a business
going in times like this......

Almost bought my first yak at OEX Kearny Mesa....
but decided to hook up the Subaru instead....


I Only hear good things about them......
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Old 09-08-2011, 07:42 AM   #3
mtnbykr2
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Quote:
Originally Posted by StinkyMatt View Post
Want to say a very sincere THANK YOU to Andy at OEX and Hobie.

Had a problem with my used (3yrs) hobie, called Andy.

Step 1. Bring it by the shop.

Step 2. Hi, I'm Andy, I'll take care of it.

Step 3. Pick up your NEW boat in a couple days.

I was not a customer of Andy's prior to this(70 miles), I am now. Big Thanks.

Hobie went above and beyond my expectations. It is rare to receive this type of support from a company.

I saw the leak you had, it will probably feel like you are pedaling a feather without all the excess water wieght in the hull, glad to hear of the replacement from Hobie and the great service you received with OEX, both very good at what they do
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Old 09-08-2011, 07:56 AM   #4
YakMedic
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So.. your boat was leaning to the left...

I live further than you do but I'm still a customer of oex sunset. Andy is a good guy and takes care if his customers, I'm getting my new paddle from him on Saturday.
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Old 09-08-2011, 08:06 AM   #5
GregAndrew
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Andy and OEX Sunset Beach are the pinnacle in customer service and real user knowledge. Whether you are in search of a product or information on what is possible in outfitting your kayak, Andy is the man to talk to.
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Old 09-08-2011, 09:22 AM   #6
bigbarrels
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Quote:
Originally Posted by GregAndrew View Post
Andy and OEX Sunset Beach are the pinnacle in customer service and real user knowledge. Whether you are in search of a product or information on what is possible in outfitting your kayak, Andy is the man to talk to.

X 2.......my thoughts, exactly
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Old 09-09-2011, 08:27 AM   #7
Iceman
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Matt glad it worked out so well for you, and you other knuckleheads chiming in:

Thank you, it means alot.
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Old 09-09-2011, 08:36 AM   #8
jorluivil
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Andy and OEX are OK, I mean really, Westmarine has everything so I prefer to go there
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JUST KIDDING ANDY AND OEX!!! You guys definitely have my business.
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