Hook 5: Bought in July, Dead by September - Help? - Kayak Fishing Adventures on Big Water’s Edge

CON KSO · 09-07-2017, 04:57 PM

Called Lowrance customer service and they sent me a return authorization number and so I'm sending it back in.

Tried to see if the screen was just dimmed way down by doing what some of you suggested (power it up, push power a few times etc.) and.... nothing. It's not dimmed down because it doesn't even power up. It's dead.

I'm not sure if they'll allow me to upgrade but I'll try... and next time I will buy from West Marine and get the upgrade warranty.

I'll keep you posted on how this all works out.

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09-07-2017, 04:57 PM	#16
CON KSO Member Join Date: Jan 2017 Posts: 83	Called Lowrance customer service and they sent me a return authorization number and so I'm sending it back in. Tried to see if the screen was just dimmed way down by doing what some of you suggested (power it up, push power a few times etc.) and.... nothing. It's not dimmed down because it doesn't even power up. It's dead. I'm not sure if they'll allow me to upgrade but I'll try... and next time I will buy from West Marine and get the upgrade warranty. I'll keep you posted on how this all works out.