Shimano service :)

[Fishin' Magician]

I've always had an amazing experience with Shimano's servce department. I've gone in there on a couple of different occasions with reels that I've bought a fishing swap meets that needed servicing and after looking them over, they just took them in the back and walked back with brand new reels and just handed them to me! That hasn't happened every time, but it has happened. I guess that the reels were shown to be defective or discontinued. They really stand by their products! The last time I took a reel in, they said it would be ready in 2 weeks. I happened to be nearby a week or so later and stopped in just to see if it might have been done early. it was and when I got it back, it had brand new drags and washers and brand new side plates!!! The thing looked almost new with little boat rash showing. Shimano rocks!