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04-26-2014, 01:05 PM
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#1 |
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Kayak Fanatic
Join Date: Feb 2007
Location: Cypress, CA
Posts: 200
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RAM warranty service feedback
There was a small area where the powder coating appeared to be separating from the metal but it looked fine otherwise. Over time, years really, the coating started to separate away till it eventually started peeling off in chunks. Not only was the base affected but the clamp as well. It didn't really phase me and it still functioned properly, it was just aesthetically an eyesore. While looking into additional RAM components for my new Fishfinder I recently purchased, I come to find that RAM has a lifetime warranty on their products. So I sent an email to RAM with the following pictures of my 'eyesore FishFinder mount'.   They contacted me within an hour of receiving my email and requested a credit card number so they could bill me for the shipping. A cost of $3. 2 days later, I received my replacement mounts. Awesome, awesome service. If you opt to buy a RAM product, buy with the confidence that it is made in America and they stand behind their products. 
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When the going gets tough, the tough go "pedaling" |
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04-26-2014, 01:36 PM
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#2 |
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Senior Member
Join Date: Aug 2012
Posts: 1,823
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Awesome!!
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"Beware the lollipop of mediocrity; lick it once and you’ll suck forever." — Brian Wilson |
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04-26-2014, 02:39 PM
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#3 |
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Baitless on Baja
Join Date: May 2013
Location: Vista California, Gonzaga, San Quintin, Asuncion, Mag Bay
Posts: 4,250
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That IS customer service!!!
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http://www.mako-ville.com Home 760-630-4470 Cell 760-520-2514 YES YOU CAN |
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04-26-2014, 09:11 PM
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#4 |
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Junior
Join Date: Apr 2014
Location: Helendale CA
Posts: 13
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Ram
My brand spanking new big rig comes with ram mount great and good customer service is important to me. I will be buying a ram mount for my lowrance hdi 4
Last edited by MFSB; 04-26-2014 at 09:13 PM. Reason: Fat thimbs |
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04-26-2014, 09:23 PM
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#5 | |
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The carpetbagger
Join Date: Sep 2011
Location: tha newps
Posts: 1,474
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Quote:
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 "The charm of fishing is that it is the pursuit of what is elusive but attainable, a perpetual series of occasions for hope."http://www.badinfluencetattoo.com/gallery.php?artist=21 |
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04-26-2014, 09:49 PM
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#6 |
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Team Get $$
Join Date: Feb 2013
Location: San Diego, CA
Posts: 841
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Where was this a few months ago. Story of my life. Day late and a doller short. Oh well, I am sure I'll be using this in the future as I have quite a few ram products.
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The "Y" is silent 2012 Olive PA 12 2011 Papaya Outback |
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04-26-2014, 10:39 PM
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#7 |
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Senior Member
Join Date: Apr 2012
Location: Carlsbad Ca.
Posts: 1,206
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Thanks for taking the time to pass on some good and useful information.
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[SIGPIC] |
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04-27-2014, 06:16 AM
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#8 |
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.
Join Date: May 2010
Posts: 1,155
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nice!
my sonar mount is in the same condition even though it got washed thoroughly after every trip. thanks for the heads up.
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