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03-30-2012, 09:04 AM | #1 |
Senior Member
Join Date: Jul 2011
Location: San Pedro
Posts: 144
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First run with new Teramar TMCX76H
Anyways, i know Shimano has a good warranty on these but 12 casts? UGH! I am going to take it bake to Baja Fish for a replacement today assuming they have one in stock. If not I hear i can dirve out to Shimano in Irvine and replace it there. Anyone have any bad experiences with getting replacements on these Teramars? Dan |
03-30-2012, 09:09 AM | #2 |
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Join Date: Sep 2010
Location: Encinitas
Posts: 395
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Did you get hung on kelp or something?
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03-30-2012, 09:12 AM | #3 |
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Join Date: Jul 2011
Location: San Pedro
Posts: 144
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Nope, it broke on the cast. I watched it fly down the line. I was casting towards the wall on the inside harbor. On a side note, If you haven't used those slayer heads before, they are great for kelp, I almost never get snagged with them
Dan |
03-30-2012, 09:46 AM | #4 |
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Join Date: Oct 2011
Location: Hacienda Heights
Posts: 216
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Broke on cast? that sucks~~
I step on my SHIMANO CLARUS the second day after i bought it, and broke the exact spot like you did. Not sure if BAJA will exchange for you, but Shimano will do it.
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03-30-2012, 09:52 AM | #5 |
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Join Date: Mar 2012
Location: San Bernardino, CA
Posts: 913
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That is a sad story I had almost the same story with a brand new rod and reel but I never got to make one cast before the wife ran it over... guess I should have got an ugly sick haha
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03-30-2012, 09:58 AM | #6 |
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Join Date: Jul 2011
Location: San Pedro
Posts: 144
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I'm worried that they will claim I broke it by stepping on it or some thing like that. I was actually on the water and it happened as descibed. I couldn't believe it. I even still have the rod rigged since the break. I almost came in but I had the new 8 footer so I just played with it for the rest of the day. Supper bummer though.
I need to head out to Fry's in FOuntain Valley anyways, I think I will just drive the extra 15 miles to Shimano and see what they say. Dan |
03-30-2012, 10:49 AM | #7 |
Member
Join Date: Apr 2011
Location: The I.E
Posts: 92
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Shimano is your best bet and they'll take care of you, but any reputable shop / shimano dealer will take care of you.
They can tell if you broke it on a fish or ran it over with a car, you'll be fine.
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Give a man a fish and he will eat for a day. Teach him how to fish and he will sit in a boat and drink beer all day. ~Author Unknown |
03-30-2012, 11:30 AM | #8 |
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Join Date: Jun 2005
Location: Grants Pass, OR
Posts: 1,906
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The shop you bought it at should replace it, but Shimano definitely will. There's a big difference in how a break looks if it's been crushed in a car door or stepped on compared to a break like you have. They'll be able to tell.
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03-30-2012, 11:47 AM | #9 |
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Join Date: Apr 2011
Location: Torrance
Posts: 256
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Baja Fish Gear is a damn good shop but like everyone says, if they won't/can't help, hit up Shimano direct. If there anything like Seeker you'll have no problems. Sometimes, like in the case with the Seeker I had, the guy looked at the break and determined it to be a dry spot that happened during the manufacturing process. Handed me a new duplicate rod and this was after owning it for around four years.
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03-30-2012, 01:16 PM | #10 |
Senior Member
Join Date: May 2011
Location: I.E.
Posts: 179
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I picked up a Phenix Recon blank from the Fred hall show and then accidently broke the tip two days later ... so heart broken ... and my fault of course.
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03-30-2012, 02:26 PM | #11 |
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Join Date: Jan 2011
Location: San Juan Capistrano, Ca
Posts: 518
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plus shimano will ship it back to you probably at their cost too...i brought in 2 old corvalus at the beginning of this summer and a TLD 20/40 to get cleaned up and i picked up the TLD and they said they were just going to ship me 2 of the updated Corvalus models at no additional costs. 2 weeks later got 2 brand new reels in the mail for the 25 dollar cleaning fee. They do you good over there.
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03-30-2012, 03:05 PM | #12 |
Senior Member
Join Date: Jul 2011
Location: San Pedro
Posts: 144
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Well, I ended up just dropping the rod off at Shimano since I was near their office in Irvine today anyways. No problems at all. CS said it may have had gotten a nick in shipping or perhaps a flawed blank. Regardless they did an exchange with no issues. They couldn't replace it on hand, they said they have to ship it to me. CS Said it will be at my door in 2-3 days. So far, so good!
Thanks Guys! Dan |
03-30-2012, 03:40 PM | #13 | |
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Join Date: Apr 2010
Posts: 6,856
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Quote:
Should-a put one of these on it
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03-30-2012, 03:40 PM | #14 | |
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Location: San Bernardino, CA
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Quote:
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03-30-2012, 06:21 PM | #15 |
Senior Member
Join Date: Feb 2012
Location: SoCal
Posts: 196
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Shinano USA in Irvine will take care of you. While you're there drop off your Shimano reels for service and be sure to pickup the 2012 master catalog. It's awesome having Shimano and Daiwa so accessible for us.
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03-30-2012, 09:19 PM | #16 |
Deep Release Specialist
Join Date: Aug 2008
Location: Mission Viejo
Posts: 94
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It's hard for me not to go with Shimano since I work in Irvine and live in Mission Viejo and drive down Muirlands every day and I can see their building when I drive by.
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03-30-2012, 09:31 PM | #17 |
Senior Member
Join Date: Nov 2010
Location: IE
Posts: 171
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shimano does have great customer service!
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04-05-2012, 07:37 PM | #18 |
Senior Member
Join Date: Jul 2011
Location: San Pedro
Posts: 144
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Came home from work to a nice surprise! Thanks for the prompt service Shimano!
Dan |
04-05-2012, 10:29 PM | #19 |
Here fishy fishy fishy...
Join Date: May 2011
Location: San Diego, CA
Posts: 774
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I've never had to use their Customer Service, but this is a major reason why all my rods/reels are Shimano.
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