West Marine Warranty experience

[kaya_one]

I have an Elite 4 that I bought with the added West Marine warranty. I would say there is a design flaw where the micro-card slot at bottom of unit has this flimsy "water tight" cover. The flimsy cover I just notice is not there and water intruded.
Now I have water in the screen and the micro card has corroded. Time to visit West Marine and redeem.

I hear it is sort of a no questions asked Nordstrom's like warranty where they take it in regardless of issue. I've even heard that I can upgrade.

Anyone have experience to make this go smooth for me?
I don't want some loophole where I get denied or some legal-ese fine print that will void the warranty.

I plan to head in there on Friday to get me on the water Saturday. Thanks for looking.

-Jamie "kaya_one"