Kayak Fishing Adventures on Big Water’s Edge  

Go Back   Kayak Fishing Adventures on Big Water’s Edge > Kayak Fishing Forum - Message Board > General Kayak Fishing Discussion

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 07-22-2013, 11:13 AM   #1
jorluivil
Senior Member
 
jorluivil's Avatar
 
Join Date: Apr 2010
Posts: 6,856
Talking Kokatat A+++++ Service

I sent my pants in for some repairs.......the response says it all


Hi Jorge,

After inspecting the pants you sent in we have found a warranty issue developing with the fabric. We found the layers of fabric to be delaminating and as a result we’d like to replace these pants under warranty at no charge to you with a brand new pair identical to what you sent in. I will wait until I hear back from you before I place the order for the new pants. Can you also please confirm your phone number in case the courier needs to contact you for any reason.

Thank you,

Kokatat Water Sports Inc.
Service Department Rep
Customer Service Rep
Phone: 800-225-9749 ext. 233 or
(707)-822-7621
E-mail: jordan_jones@kokatat.com
Fax: (707) 822-8481
__________________


www.facebook.com/Teamsewer
jorluivil is offline   Reply With Quote
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


All times are GMT -8. The time now is 05:32 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
© 2002 Big Water's Edge. All rights reserved.