Mirage Drive Cable Break. Warrantied? - Kayak Fishing Adventures on Big Water’s Edge

Deamon · 10-06-2011, 05:38 PM

So, earlier this year I purchased Kaijuu's two week old H Revolution. I'm sure it's going to be well under a year old. A small cable broke in the mirage drive. Will it still be under warranty if ownership transferred? I've got a question out to Kaijuu on where it was purchased. Thanks in advance for any response. Jim

mtnbykr2 · 10-06-2011, 05:40 PM

probably...they are pretty damn good with warranty...huh Matt

Iceman · 10-06-2011, 10:30 PM

Just my thoughts, but pretty sure the chains and cables do no fall under warranty as this refers to manufacturers defects. A cable or chain require proper maintenance and can be overtightened.

I will be checking with Hobie's warranty dept for the definitive answer.

Deamon · 10-07-2011, 05:00 AM

Thanks Iceman. I'm hoping it does. It snapped off right where the cable comes out of the sleeve (near the end). Probably the weakest spot on this cable setup. It's never been adjusted/over-tightened but always cleaned and lubed.

-scallywag- · 10-07-2011, 01:54 PM

The cables are not usually covered...but they're only like $20 and easy to replace.

I know it kinda sucks having to pay replace something after you just put down a ton of cash for it, but let me re-assure you that Hobie has, by far, the best warrenty/customer service in the business.

And also if you havnt' already, check out: http://www.hobiecat.com/forums/
and scroll down to the kayak fishing area...tons of good info there on drive care and adjustment, new heavier duty parts available, and lube tests/selection....along with all the other public forum BS. A very cool site!!

sharonkayak · 10-07-2011, 08:59 PM

I bought my hobie this past spring used. 2010 outback.

I broke one of the cradles (the spring to it) that my drive sits in about a month ago. I had to get a whole new part. they gave me a good discount. I dont think it would of been under warranty.

Then I brought in just this week my center hatch, which was unuseable. It was warped and not closing or opening. They were pretty surpised how much wear I had put to it. They gave me a hatch off another kayak free off charge.

Fastlane is great, I believe they will work with you regardless if you are 1st owner.

I dont think the cables would be under warranty. I bring in my drive every so often so they can tune it up for me. I think they are easy to break if you are not maintaining them.

Iceman · 10-10-2011, 09:45 AM

The answer from Hobie is although not really a warranty issue, they do feel that even with heavy use there is no reason you should have a cable snap within the first year and would be willing to replace it.

Deamon · 10-11-2011, 06:00 AM

SWEETNESS! Thank you for your help!

Deamon · 10-11-2011, 02:54 PM

OEX O'side took care of me. Thanks Iceman!

Jim

Hunters Pa · 10-11-2011, 03:35 PM

Quote:

Originally Posted by Iceman

The answer from Hobie is although not really a warranty issue, they do feel that even with heavy use there is no reason you should have a cable snap within the first year and would be willing to replace it.

And THAT is why we all say GO SEE ANDY

10-06-2011, 05:38 PM	#1
Deamon Senior Member Join Date: Mar 2010 Posts: 1,972	Mirage Drive Cable Break. Warrantied? So, earlier this year I purchased Kaijuu's two week old H Revolution. I'm sure it's going to be well under a year old. A small cable broke in the mirage drive. Will it still be under warranty if ownership transferred? I've got a question out to Kaijuu on where it was purchased. Thanks in advance for any response. Jim

10-06-2011, 10:30 PM	#3
Iceman Administrator Join Date: Mar 2005 Location: 1-2 miles off the point Posts: 6,943	Just my thoughts, but pretty sure the chains and cables do no fall under warranty as this refers to manufacturers defects. A cable or chain require proper maintenance and can be overtightened. I will be checking with Hobie's warranty dept for the definitive answer. __________________

10-10-2011, 09:45 AM	#7
Iceman Administrator Join Date: Mar 2005 Location: 1-2 miles off the point Posts: 6,943	The answer from Hobie is although not really a warranty issue, they do feel that even with heavy use there is no reason you should have a cable snap within the first year and would be willing to replace it. __________________

10-06-2011, 05:40 PM	#2
mtnbykr2 Senior Member Join Date: Sep 2009 Location: newbury park ca Posts: 2,323	probably...they are pretty damn good with warranty...huh Matt

10-07-2011, 05:00 AM	#4
Deamon Senior Member Join Date: Mar 2010 Posts: 1,972	Thanks Iceman. I'm hoping it does. It snapped off right where the cable comes out of the sleeve (near the end). Probably the weakest spot on this cable setup. It's never been adjusted/over-tightened but always cleaned and lubed.

10-07-2011, 01:54 PM	#5
-scallywag- Banned Join Date: Mar 2009 Location: on the road... Posts: 598	The cables are not usually covered...but they're only like $20 and easy to replace. I know it kinda sucks having to pay replace something after you just put down a ton of cash for it, but let me re-assure you that Hobie has, by far, the best warrenty/customer service in the business. And also if you havnt' already, check out: http://www.hobiecat.com/forums/ and scroll down to the kayak fishing area...tons of good info there on drive care and adjustment, new heavier duty parts available, and lube tests/selection....along with all the other public forum BS. A very cool site!!

10-07-2011, 08:59 PM	#6
sharonkayak Senior Member Join Date: Jul 2010 Location: San Diego Posts: 217	I bought my hobie this past spring used. 2010 outback. I broke one of the cradles (the spring to it) that my drive sits in about a month ago. I had to get a whole new part. they gave me a good discount. I dont think it would of been under warranty. Then I brought in just this week my center hatch, which was unuseable. It was warped and not closing or opening. They were pretty surpised how much wear I had put to it. They gave me a hatch off another kayak free off charge. Fastlane is great, I believe they will work with you regardless if you are 1st owner. I dont think the cables would be under warranty. I bring in my drive every so often so they can tune it up for me. I think they are easy to break if you are not maintaining them.

10-11-2011, 06:00 AM	#8
Deamon Senior Member Join Date: Mar 2010 Posts: 1,972	SWEETNESS! Thank you for your help!

10-11-2011, 02:54 PM	#9
Deamon Senior Member Join Date: Mar 2010 Posts: 1,972	OEX O'side took care of me. Thanks Iceman! Jim