Lowrance/Navico support - Kayak Fishing Adventures on Big Water’s Edge

pingpangdang · 05-03-2016, 02:05 PM

My lowrance 3x had condensation and water intrusion and ended up just cycling between boot up and shutdown.

Contacted customer support sent it in for repair. ...just the unit not the transducer and within 2 weeks they send me a brand new unit. ..now called hook3x to include a new transducer. The hook 3 even included a fuse holder.

The repair site is in Mexico so awesome for us in SoCal compared to those that live on the east coast.

They provided email status updates and eventually FedEx tracking through out.

Satisfied customer. ..uploadfromtaptalk1462309483042.jpg

Sent from my SM-N900T using Tapatalk

Mr. NiceGuy · 05-03-2016, 02:29 PM

I have also received outstanding customer support from them for my Elite 5 Chirp. They are great.

05-03-2016, 02:05 PM	#1
pingpangdang Senior Member Join Date: Dec 2010 Posts: 228	Lowrance/Navico support My lowrance 3x had condensation and water intrusion and ended up just cycling between boot up and shutdown. Contacted customer support sent it in for repair. ...just the unit not the transducer and within 2 weeks they send me a brand new unit. ..now called hook3x to include a new transducer. The hook 3 even included a fuse holder. The repair site is in Mexico so awesome for us in SoCal compared to those that live on the east coast. They provided email status updates and eventually FedEx tracking through out. Satisfied customer. ..uploadfromtaptalk1462309483042.jpg Sent from my SM-N900T using Tapatalk

05-03-2016, 02:29 PM	#2
Mr. NiceGuy Manic for Life Join Date: May 2015 Location: San Diego Posts: 839	I have also received outstanding customer support from them for my Elite 5 Chirp. They are great. __________________ Another ho-hum day in Paradise