IT PAYS TO KEEP YOUR EYES OPEN - Kayak Fishing Adventures on Big Water’s Edge

jorluivil · 12-07-2015, 04:49 PM

I was given a full refund by West Marine for a HDS-5 Gen 2 that I purchased back in February 2013, the unit had a bad transducer cable. Weird thing about this is that rather than just giving me a new transducer they gave me a full refund of $736 which was the original purchase price.

Anyway, I use the $736 to purchase a new HDS-7 Touch Gen 2 for $649 and a new 50/200 tranducer for $89, I ended up paying $3.58 for both items.

This weekend I see that the HDS-7 Gen 2 price dropped to $599 so yesterday I head over to West Marine to get a price match, I get back $54

Today I see that the price on the HDS-7 dropped again, this times it at $468. I call West Marine and they issue a credit to my bank account for $143.

Basically, I got refunded just shy of $200 in two days.

momo fish · 12-07-2015, 05:01 PM

Way to go el cheapo... I would have done the same

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ful-rac · 12-07-2015, 05:21 PM

Your a crook...!

I bet your the kinda guy that buys cases of water with your EBT and sell's em for recycling....To buy BEER!!!!

jorluivil · 12-07-2015, 05:32 PM

Quote:

Originally Posted by ful-rac

Your a crook...!

I bet your the kinda guy that buys cases of water with your EBT and sell's em for recycling....To buy BEER!!!!

You never complain when it's you I'm buying the beer for

Mr. NiceGuy · 12-07-2015, 05:48 PM

What was the value of the time and gas you spent working on this and driving back and forth? What was the opportunity cost of not doing something more important?

Anyway, you probably forced them to lose money, so you win

Deamon · 12-07-2015, 05:52 PM

So there's one honest WM employee who probably felt guilty about selling HDS-5's back in the day to Hispanic kayakers at double the price. But that wasn't really a large impact as there are only two in all of SoCal...EastLosYakker and you. Jim.

TJones · 12-07-2015, 06:00 PM

Quote:

Originally Posted by momo fish

Way to go el cheapo... I would have done the same

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jorluivil · 12-07-2015, 06:02 PM

Quote:

Originally Posted by Mr. NiceGuy

What was the value of the time and gas you spent working on this and driving back and forth? What was the opportunity cost of not doing something more important?

Anyway, you probably forced them to lose money, so you win

Welllllllllllll that wasn't very nice Mr. Niceguy

TJones · 12-07-2015, 06:02 PM

When you figure out how to see fish ?

.

jorluivil · 12-07-2015, 06:58 PM

Quote:

Originally Posted by Mr. NiceGuy

What was the value of the time and gas you spent working on this and driving back and forth?

I'm less than 20 miles from the west marine store in long beach. One of the trips that I made was during a return trip from Irvine, I'm not sure if this counts as double dipping or as a single trip.

On another trip I rode my motorcycle, it gets about 35mph so 40 divided by 35.....carry the 1.....add 2 drop and the 6........subtract the 3 and move the decimal point over twice..............

What was the opportunity cost of not doing something more important?

I would not have saved $200..........duh.

Anyway, you probably forced them to lose money, so you win

Sorry kiddo, you're wrong........here's why

From West Marines website

http://www.westmarine.com/CustomerSe...atching-Policy

If you find a lower price on an identical product (brand and model) currently in stock at a retail store located within 50 miles, West Marine will match that price (excluding shipping/handling charges or taxes) within 30 days of purchase, subject to the exclusions discussed below.

Ironically, its the very first paragraph on their Price Matching Policy and YES, this also applies to anything you buy at their store or website

By the way, two weeks ago I returned two Teramar rods to Shimano in Irvine, both rods had Manufacturers defects, both had a lifetime warranty and one was purchased back around 2009. I received a new Teramar rod last week and should be getting the second one sometime this week.

I really hope that Shimano and West Marine do not go out of business because I took advantage of a policy that they created.

So, long story short. I will continue to check the West Marine website until 12/25, that's the day I reach 30days from the date of purchase.

FISH11 · 12-07-2015, 09:34 PM

Sounds like a great shopping bargain. The real question Jorge is does the HDS-7 Touch Gen 2, handle rolling a Hobie PA 14 in the surf any better then the HDS-5 did.

jorluivil · 12-07-2015, 10:08 PM

Quote:

Originally Posted by FISH11

Sounds like a great shopping bargain. The real question Jorge is does the HDS-7 Touch Gen 2, handle rolling a Hobie PA 14 in the surf any better then the HDS-5 did.

I'll let you know as soon as I find out

octico · 12-08-2015, 07:48 AM

Quote:

Originally Posted by Mr. NiceGuy

What was the value of the time and gas you spent working on this and driving back and forth? What was the opportunity cost of not doing something more important?

Anyway, you probably forced them to lose money, so you win

What is your trip?

maquinapescado · 12-08-2015, 10:26 AM

What was wrong with the cable?

jorluivil · 12-08-2015, 12:09 PM

Quote:

Originally Posted by brian

What was wrong with the cable?

Here you go

jorluivil · 12-08-2015, 12:11 PM

The transducer still works and the issue with the nut came be fixed. Again, I thought they would probably just give me a new transducer so I was surprised when they told me they would refund me all of me money, on top of that they told me to keep the old unit.

jorluivil · 12-08-2015, 12:13 PM

Quote:

Originally Posted by jorluivil

I was given a full refund by West Marine for a HDS-5 Gen 2 that I purchased back in February 2013, the unit had a bad transducer cable. Weird thing about this is that rather than just giving me a new transducer they gave me a full refund of $736 which was the original purchase price.

Anyway, I use the $736 to purchase a new HDS-7 Touch Gen 2 for $649 and a new 50/200 tranducer for $89, I ended up paying $3.58 for both items.

This weekend I see that the HDS-7 Gen 2 price dropped to $599 so yesterday I head over to West Marine to get a price match, I get back $54

Today I see that the price on the HDS-7 dropped again, this times it at $468. I call West Marine and they issue a credit to my bank account for $143.

Basically, I got refunded just shy of $200 in two days.

I really hope that someone jumped on that $468 deal because it's gone now.

jorluivil · 12-08-2015, 12:14 PM

Quote:

Originally Posted by Deamon

So there's one honest WM employee who probably felt guilty about selling HDS-5's back in the day to Hispanic kayakers at double the price. But that wasn't really a large impact as there are only two in all of SoCal...EastLosYakker and you. Jim.

I'll save my comments for when I see you at the next event.

EastLosYaker · 12-08-2015, 12:54 PM

There's gotta be more than two...unless the quota was filled for the BWE affirmative action program. Haha!

Harry Hill · 12-08-2015, 01:01 PM

I am surprised to see any kind of warranty on anything electronic, most of the time if you plug something in all bets are off. This is great business sense by West Marine. Happy customers keep coming back, hopefully the manufacturer stands behind them but one way or another it's very smart on West Marines part. I haven't bought from them yet but they will be where I go when I buy my VHF radio.

12-07-2015, 04:49 PM	#1
jorluivil Senior Member Join Date: Apr 2010 Posts: 6,856	IT PAYS TO KEEP YOUR EYES OPEN I was given a full refund by West Marine for a HDS-5 Gen 2 that I purchased back in February 2013, the unit had a bad transducer cable. Weird thing about this is that rather than just giving me a new transducer they gave me a full refund of $736 which was the original purchase price. Anyway, I use the $736 to purchase a new HDS-7 Touch Gen 2 for $649 and a new 50/200 tranducer for $89, I ended up paying $3.58 for both items. This weekend I see that the HDS-7 Gen 2 price dropped to $599 so yesterday I head over to West Marine to get a price match, I get back $54 Today I see that the price on the HDS-7 dropped again, this times it at $468. I call West Marine and they issue a credit to my bank account for $143. Basically, I got refunded just shy of $200 in two days. __________________ www.facebook.com/Teamsewer

12-07-2015, 05:21 PM	#3
ful-rac Emperor Join Date: May 2009 Location: Buena Park Posts: 3,649	Your a crook...! I bet your the kinda guy that buys cases of water with your EBT and sell's em for recycling....To buy BEER!!!! __________________ There's nothing colder than yesterday's hotdog.

12-07-2015, 05:48 PM	#5
Mr. NiceGuy Manic for Life Join Date: May 2015 Location: San Diego Posts: 839	What was the value of the time and gas you spent working on this and driving back and forth? What was the opportunity cost of not doing something more important? Anyway, you probably forced them to lose money, so you win __________________ Another ho-hum day in Paradise

12-07-2015, 05:52 PM	#6
Deamon Senior Member Join Date: Mar 2010 Posts: 1,972	So there's one honest WM employee who probably felt guilty about selling HDS-5's back in the day to Hispanic kayakers at double the price. But that wasn't really a large impact as there are only two in all of SoCal...EastLosYakker and you. Jim. __________________ Recreational Fisherman's Catch...2% Commercial Fisherman's Catch- 98% Recreational Fishing Kayakers Catch- .00001% "The reality is that the wall was built to keep all Asians ~specifically Japanese and those that think they're japanese~ out of the U.S"

12-07-2015, 06:02 PM	#9
TJones Senior Member Join Date: Jan 2012 Posts: 2,526	Let me know When you figure out how to see fish ? .

12-07-2015, 05:01 PM	#2
momo fish Senior Member Join Date: Mar 2013 Location: Camarillo Posts: 1,491	Way to go el cheapo... I would have done the same Sent from my iPhone using Tapatalk

12-07-2015, 09:34 PM	#11
FISH11 Member Join Date: Aug 2013 Location: Pine Valley when not fishing La Jolla Posts: 2,643	Sounds like a great shopping bargain. The real question Jorge is does the HDS-7 Touch Gen 2, handle rolling a Hobie PA 14 in the surf any better then the HDS-5 did. __________________ MARK ......... 2016 MALIBU X FACTOR, 2020 SOLO SKIFF (Fishing Kayak on Steroids )

12-08-2015, 10:26 AM	#14
maquinapescado Senior Member Join Date: Aug 2015 Posts: 326	What was wrong with the cable? __________________ Climb, Surf, Fish, Repeat

12-08-2015, 12:11 PM	#16
jorluivil Senior Member Join Date: Apr 2010 Posts: 6,856	The transducer still works and the issue with the nut came be fixed. Again, I thought they would probably just give me a new transducer so I was surprised when they told me they would refund me all of me money, on top of that they told me to keep the old unit. __________________ www.facebook.com/Teamsewer

12-08-2015, 12:54 PM	#19
EastLosYaker Senior Member Join Date: Apr 2014 Location: East Los Angeles Posts: 220	There's gotta be more than two...unless the quota was filled for the BWE affirmative action program. Haha!

12-08-2015, 01:01 PM	#20
Harry Hill Senior Member Join Date: Aug 2015 Location: Yucaipa, CA Posts: 1,136	I am surprised to see any kind of warranty on anything electronic, most of the time if you plug something in all bets are off. This is great business sense by West Marine. Happy customers keep coming back, hopefully the manufacturer stands behind them but one way or another it's very smart on West Marines part. I haven't bought from them yet but they will be where I go when I buy my VHF radio.