Lifeproof A+++ Customer Service - Kayak Fishing Adventures on Big Water’s Edge

jorluivil · 12-31-2013, 08:31 PM

I found a crack on my Lifeproof case for my S3

Filled out the online warranty form

Got an email Monday stating that my new case was in the mail

Can't beat that kind of service

Dannowar · 12-31-2013, 08:40 PM

I blew mine out with an air compressor and it separated the screen from the frame. Got a replacing days later. Great customer service.

dmrides · 12-31-2013, 09:31 PM

Ditto; I have had great customer service from LifeProof. But my take is that they have a great replacement policy because they are aware that they do not have a great product. It is a great idea, it looks well made, but it is not durable. I have worn through three cases in under two years. They replaced it twice and then told me that was my last replacement. I am now on my third and final case, which is now falling apart and I am looking for an alternative that is in fact LifeProof.

12-31-2013, 08:31 PM	#1
jorluivil Senior Member Join Date: Apr 2010 Posts: 6,856	Lifeproof A+++ Customer Service I found a crack on my Lifeproof case for my S3 Filled out the online warranty form Got an email Monday stating that my new case was in the mail Can't beat that kind of service __________________ www.facebook.com/Teamsewer

12-31-2013, 08:40 PM	#2
Dannowar Senior Member Join Date: Aug 2012 Posts: 1,823	I blew mine out with an air compressor and it separated the screen from the frame. Got a replacing days later. Great customer service. __________________ "Beware the lollipop of mediocrity; lick it once and you’ll suck forever." — Brian Wilson

12-31-2013, 09:31 PM	#3
dmrides Senior Member Join Date: Aug 2009 Location: Point Loma Posts: 584	Ditto; I have had great customer service from LifeProof. But my take is that they have a great replacement policy because they are aware that they do not have a great product. It is a great idea, it looks well made, but it is not durable. I have worn through three cases in under two years. They replaced it twice and then told me that was my last replacement. I am now on my third and final case, which is now falling apart and I am looking for an alternative that is in fact LifeProof.