Bad Review for Native Watercraft - Kayak Fishing Adventures on Big Water’s Edge

kiteman36 · 07-19-2012, 02:26 PM

BUYER BEWARE!!! My Native Watercraft Mariner 12.5 is less than 3 months old and the rudder broke off. It is not covered by warranty and Native Watercraft will not sell just the rudder. Instead you have pay $210.00 for a complete rudder assembly. This is HORRIBLE customer service. I will NEVER purchase another kayak from Native Watercraft.

Yakin · 07-19-2012, 02:30 PM

Quote:

Originally Posted by kiteman36

BUYER BEWARE!!! Native Watercraft will not sell just the rudder. Instead you have pay $210.00 for a complete rudder assembly..

WWOOOWWW WHAT A RIP!!!
yeah Hobie is pricy but their replacement parts are cheap and they have a great warranty!
Welcome to the forum and hope you can get it fixed cheaply

jorluivil · 07-19-2012, 02:57 PM

Quote:

Originally Posted by Yakin

WWOOOWWW WHAT A RIP!!!
yeah Hobie is pricy but their replacement parts are cheap and they have a great warranty!
Welcome to the forum and hope you can get it fixed cheaply

Good first post.....welcome to BWE

bus kid · 07-19-2012, 03:01 PM

Quote:

Originally Posted by jorluivil

Good first post.....welcome to BWE

what she said.

vincentek9 · 07-19-2012, 03:10 PM

sucks to hear about that. i havent even heard of native watercraft kayaks before, but now i will definitely avoid them.

mtnbykr2 · 07-19-2012, 07:46 PM

Well, welcome to the crew...but um...maybe you can play the "phone call" thing, to them, and work your way up the ladder, using such verbage as in" I belong to an organization that incorporates approximately 5300 people with contacts as far as the UK, Sir, I believe the fact that I will be posting a review, for all members to see, I would hope that your "product support" will be doing their advertised "excelent service" with this particular case, so that I can participate in the paid tournement that I am to be attending this weekend.

Thank you in advance for your attending to this matter....

07-19-2012, 02:26 PM	#1
kiteman36 Junior Join Date: Jul 2012 Location: Fullerton Posts: 3	Bad Review for Native Watercraft BUYER BEWARE!!! My Native Watercraft Mariner 12.5 is less than 3 months old and the rudder broke off. It is not covered by warranty and Native Watercraft will not sell just the rudder. Instead you have pay $210.00 for a complete rudder assembly. This is HORRIBLE customer service. I will NEVER purchase another kayak from Native Watercraft.

07-19-2012, 03:10 PM	#5
vincentek9 MAYNEE-YAK Join Date: Feb 2012 Location: So Cal Posts: 533	sucks to hear about that. i havent even heard of native watercraft kayaks before, but now i will definitely avoid them. __________________

07-19-2012, 07:46 PM	#6
mtnbykr2 Senior Member Join Date: Sep 2009 Location: newbury park ca Posts: 2,323	Well, welcome to the crew...but um...maybe you can play the "phone call" thing, to them, and work your way up the ladder, using such verbage as in" I belong to an organization that incorporates approximately 5300 people with contacts as far as the UK, Sir, I believe the fact that I will be posting a review, for all members to see, I would hope that your "product support" will be doing their advertised "excelent service" with this particular case, so that I can participate in the paid tournement that I am to be attending this weekend. Thank you in advance for your attending to this matter.... __________________