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08-29-2012, 07:29 AM | #1 |
Senior Member
Join Date: Feb 2012
Location: Oceanside
Posts: 112
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Hobie Warranty / Thanks!
A couple weeks ago while launching at LJ I was paddling through the surf and the end of the paddle broke off and sank to the bottom. I just had to paddle it with the one side through the surf. Wow! I am glad the surf was not kicking. fficeffice" />
Well after talking with a fellow kayaker and researching on the internet I found that some of the older Hobie paddles had some problems with the end braking off. Some people only used the paddle once and they broke. So I took my paddle down to OEX Fish & Dive in Oceanside to Rick. He said he would take it to Hobie to see if they would replace the paddle. Well two weeks later Rick had a new fiberglass Hobie paddle for me! I was stoked! It is always great to buy a product from a company that stands by their products. Way to go OEX Fish & Dive in Oceanside and Rick for making it happen and Hobie for standing by their products! |
08-29-2012, 09:26 AM | #2 |
Senior Member
Join Date: Apr 2010
Posts: 6,856
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Can't beat Hobies customer service!!
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