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I have the same reel and it had amazing free spool right out of the box and after years of use still does. Check gold spool tention knob, gold cap under the star drag. If that is tight loosening it will improve free spool. If that doesn't do it then might be a bearing issue. Like in Allen Tani"s tutorial, if you pack the bearings in heavy grease you loose some free spool. The preveus ouner might have used some axle grease or some thing. If that's not it you might have some corroded bearings. Bad bearings often make the reel feel rough or jerky. That's about all I can think of. You can follow the tutorial or send it in to Daiwa. Mike
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