I have to give
Everingham Bros. the benefit of the doubt here. They have published their pricing policy and they should expect that their employees follow the policy. I can see where they have tried to accommodate kayakers and it has led to some confusion and hurt feelings. It is best if they just serve everyone with the same policy.
Live bait operations are somewhat of an anomoly. In many parts of the country the first part of any PB fishing trip is making bait. We should be thankful that we have the Everingham Bros. here. They do an awesome job and it isn't exactly a high-profit industry. The bait business is really geared towards larger volume clients. Unfortunately, kayaks don't quite fit into their business model that well.