I have broken down a rebuilt a few reels. You should check out the Alan Tani site, ton's of great photo breakdowns. Unless you have some super trick shimano reel, try it yourself first. If you get hung up.....ask on here and we'll be sure to help.
Just order up replacement bearings or pick them up and spend an evening tearing them down and rebuilding them. Pick up a couple ounces of marine grease as well as some brake cleaner and you should be set.
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