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Daiwa Customer Service Rocks. I didn't want the down time so I called to see if they could send me the parts I needed. No charge for the parts or for the two day shipping on them! The reel was still under mfr warranty though, but either way, its good to find companys that stand by their product.
Avet is also good, but I find that after only a few outings, they were already gummed up again. Great reel, fast turnaround, but the 4 that I have need a little more TLC than I am willing to give them.
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