IT PAYS TO KEEP YOUR EYES OPEN
 

I was given a full refund by West Marine for a HDS-5 Gen 2 that I purchased back in February 2013, the unit had a bad transducer cable. Weird thing about this is that rather than just giving me a new transducer they gave me a full refund of $736 which was the original purchase price.


Anyway, I use the $736 to purchase a new HDS-7 Touch Gen 2 for $649 and a new 50/200 tranducer for $89, I ended up paying $3.58 for both items.

This weekend I see that the HDS-7 Gen 2 price dropped to $599 so yesterday I head over to West Marine to get a price match, I get back $54

Today I see that the price on the HDS-7 dropped again, this times it at $468. I call West Marine and they issue a credit to my bank account for $143.

Basically, I got refunded just shy of $200 in two days.

:luxhello::luxhello::luxhello::luxhello::luxhello: :luxhello::luxhello::luxhello:

Way to go el cheapo... I would have done the same


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Your a crook...!


I bet your the kinda guy that buys cases of water with your EBT and sell's em for recycling....To buy BEER!!!!

You never complain when it's you I'm buying the beer for

What was the value of the time and gas you spent working on this and driving back and forth? What was the opportunity cost of not doing something more important?

Anyway, you probably forced them to lose money, so you win :)

So there's one honest WM employee who probably felt guilty about selling HDS-5's back in the day to Hispanic kayakers at double the price. But that wasn't really a large impact as there are only two in all of SoCal...EastLosYakker and you. Jim.

Lol
 

:luxhello:

Welllllllllllll that wasn't very nice Mr. Niceguy

Let me know
 

When you figure out how to see fish ? :confused:.

So, long story short. I will continue to check the West Marine website until 12/25, that's the day I reach 30days from the date of purchase.

Sounds like a great shopping bargain. The real question Jorge is does the HDS-7 Touch Gen 2, handle rolling a Hobie PA 14 in the surf any better then the HDS-5 did.

I'll let you know as soon as I find out:p

What is your trip?

What was wrong with the cable?

Here you go

The transducer still works and the issue with the nut came be fixed. Again, I thought they would probably just give me a new transducer so I was surprised when they told me they would refund me all of me money, on top of that they told me to keep the old unit.

I really hope that someone jumped on that $468 deal because it's gone now.

I'll save my comments for when I see you at the next event.

There's gotta be more than two...unless the quota was filled for the BWE affirmative action program. Haha!

I am surprised to see any kind of warranty on anything electronic, most of the time if you plug something in all bets are off. This is great business sense by West Marine. Happy customers keep coming back, hopefully the manufacturer stands behind them but one way or another it's very smart on West Marines part. I haven't bought from them yet but they will be where I go when I buy my VHF radio.

I've been shopping at westmarine since I bought my boat back in 2003, I've spent thousands of dollars there and with the exception of a bad experience that I had at the San Pedro store I've always received great service from them. So long as they continue to have the same policies I will continue to shop there.

It had a smiley!

Maybe it should have been a winky?

:headscratch:

I don't have the knack for ribbing you the way Mono and Ful-Rac did.

I'm sorry. That went over like a lead balloon. WAY too dry. I retract what I said and apologize.

Have fun, and Merry Christmas!

I had a very similar experience at the store in Oceanside. My elite 5 hdi GPS was very inaccurate. That is basically all I told the guy on the phone and he said bring it down. So I gave him my head unit, kept my transducer, he upgraded me to an HDS 5 and somehow I got a check for $150 in the mail. I guess because the HDS was on sale, and the elite 5 was prices high when I bought it. Definitely wasn't complaining and prefer the HDS well over the Elite.